TERMS & CONDITIONS
1.While all care is taken, any errors or omissions in the item listings are unintentional, and seller is not responsible for them.
2.Please note that photos and pictures listed or shown may differ from the actual item in terms of color due to the lighting during photo shooting or the monitor's display or other unforeseen circumstances. In these instances we will not be held liable or responsible in any way for change of heart from customer or dislike of the product due to color differences or comfort, color contrast or for any other reason which is not a fault or defect in the product.
3 In the event of a fault of a part or product, we require the faulty part or product to be sent back to us for examination and testing. We will replace or repair any item deemed to be faulty. Any replacement or refund is provided at our discretion. The buyer is responsible for return shipping charges. Goods are to be returned in original packaging.
4.We are not directly liable for any loss, theft or damage to any goods in transit but we will assist with the carrier to resolve shipping issues.
5.We are committed to work through any issues you may have in accordance with our policies. Should any problems arise, please contact us and we will endeavor to assist. Our response time is up to 3 business days or longer for weekends.
6.All our products are covered by a 12 month manufacture warranty as we sell very high quality products this should be sufficient we will still aim to help should there be an issue outside warranty period as our discretionary
7.We will not be held responsible for any incident or any accident or consequential damages related to the use or misuse of this product under any circumstances, being the vehicle, equipment or persons involved.
8.No refund policy we will exchange or offer store credit within 14 days of purchase
9.All ETA'S are an estimates only and can vary due to unforeseen circumstances we will always try our hardest to get your items within promised time frame but cannot guarantee or control slight unforeseen delays
Chocolate Wood Sydney Shop
OPEN 7 DAYS A WEEK 10AM – 6PM
(THURSDAY TILL 7PM)
phone (02) 9949 9892
fax (02) 9949 7083
email : [email protected]
Shop 33, 228-232 Condamine Street
Manly Vale NSW 2093